With this service We can provide fast, valuable information &instant feedback through a simple phone call.
Integrating our Live Web Chat service will aid you in converting your online visitors into loyal buyers.
Email-Support Service sends visitor frustration-and improves customer onversion rates Support.
With this service we can increase the percentage of calls for your campaign that convert into actual sales.
To utilizes advanced online applications to ensure that you never lose customers when you aren't able to answer the phone.
Our Email Support Services include:
• Real-time Email Support
• Customer care
• Live chat Support
• Order fulfillment
• Complete query resolution
• Resolving escalated cases
E-mail Support Services
"We get great Sense of satisfaction when new customers are
exited to learn how can we help them to grow their Business"
E-mail Support – Instantly replies to your Customer Emails
Each & Every Customer expects their email responses promptly, making your turn-around time a crucial factor. Yantram’s
Email Support Service manages your customers' email and web-form inquiries to ensure they receive an appropriate response to emails quickly and accurately.
Role of email support service play in our company
• Personalized and immediate responses to emails 24/7/365.
• Proprietary Email Certification program ensures efficient and
accurate email responses.
• Email support combined with current Customer Care Service
plan sets you apart from competition, increasing brand loyalty and long term
sales and Guaranteed response time of 4 hours or less. .
How this Process Work?
• A knowledge base of frequently asked questions and answers will be created in
collaboration with our customers needs.
• The knowledge bases are continually improved and updated, based on our
agent's interactions with customers.
• Realizing that there are few quick fix solutions, our agents are high
skilled and familiarized with the client's processes, services and products
by our Online Email Support
• When an email is received, incoming messages are scanned and routed to the
appropriate agent. Our trained and expert agents provides
Email
Service clear, consistent, and complete answers to increase
customer satisfaction.
• The online knowledge base can also be used to provide immediate
personalized responses to customer queries.
Yantram’s Efficient email support services
• Appropriate 24x7 Email Support Services.
• Personalized e-mail support to every customer
• Real –time E-mail answering services
Yantram is devoted to manage your e-mail traffic. Our BPO representative is capable of create quick, high quality, precise & accurate replies to your client's e-mail. We Impress your customers and clients with quick response time can set your growing company apart from the competition. We are able to rapidly and professionally analyze, and answer to any of your customer queries by providing Online Email Support Service, Live email Services, business mail services, email management, email marketing services, Outsource Email Support, Mail Receiving Service and Mail Forwarding Service.
Copyright 2009 All Rights Reserved By
Yantram BPO Pvt Ltd
-Email Support Services