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1-408-705-2785 (USA)   
44-2030020886 (UK)
  
info@Yantrambpo.com
           Reduce Your Cost,
                Expand
Quality  &
                      Customer
Loyalty With
         
YANTRAM
Customer Care Services

With this service We can provide fast, valuable information &instant feedback through a simple phone call.

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Integrating our Live Web Chat service will aid you in converting your online visitors into loyal buyers.

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Email-Support Service sends visitor frustration-and improves customer onversion rates Support.

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With this service we can increase the percentage of calls for your campaign that convert into actual sales.

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To utilizes advanced online applications to ensure that you never lose customers when you aren't able to answer the phone.

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Live Chat Services

YANTRAM BPO Live Chat support includes

• Website navigation support
• Online search and information support
• Online order form completion and    transaction support
Live Sales Support
Live Customer Support
• Complaint Registration and Resolutions

 

Live Chat Support Services

Yantram, Live Chat Support enables the representative to make customers available with web alliance and co-browsing help. Live chat support  Services offers live sales and service to the visitors of your website. Live support will reduce your telephone support costs and will offer answers to your customers’ queries with our Offshore Outsource Live Chat Support.


How does live chat support work?
Live chat support services are carried out as follows. When a visitor to your website wants some information or has any query they simply click on the live chat button present on your website. This will initiate the live chat session.The customer care executives at yantram will also be able to cross-sell and up-sell your products when they answer your customer’s queries by using our Live Chat Service.



Offshore 24X7 Live Chat Support
 • Dedicated 24 X 7 Chat Support services for products/services.
 •  Certified people are provide quality support to customer's queries. .
 •  Extensive knowledge base to answer customers' queries quickly and efficiently.
 •  Services at affordable and competitive prices using globally recognized Offshore Outsourcing Model.



Live Web Chat Highlight
 • Access to a complete solution with best in class Live Person technology and highly trained chat specialists.  • Increase online conversions and customer acquisitions with real-time assistance.
 • Market promotions and discounts directly to online visitors through Proactive Chat.
 • Raise customer satisfaction levels through convenient 24/7/365 customer service.



Typical Performance Matrices Across Live Person Clients
 • Shopping Cart Conversion Rate: 18-20% increase in conversion rate
 • Customer Satisfaction Rating: 90% are very satisfied with interaction
 • Opt-in Email Rate: 25% of chatters opt in to receive future communications


By providing Live Chat Support to the customers, we can understand their concerns precisely, offer them live chat help, Online Chat Service , Offshore Live Chat Customer Service , Live Chat Support Software, Live Customer Support and tries to provide them the maximum in terms of Customer Satisfaction. The other benefit with Live Chat Support is cost effectiveness as compared to Live Phone Support, which comes with heavy initial investment and high operating expenses. Our Live Chat application is equipped with advanced Features to create an unsurpassable online experience for your customers.

                             Yantram's Subsidiaries- Software Development Service | Accounting Bookkeeping Service | CAD Design Service
Live Customer Support | live chat help | Outsourcing Chat Support Services | Offshore Outsource Live Chat Support Services |Online Chat Support | Online Chat Service | Live Support |
Offshore Live Chat Support | Offshore Live Chat Customer Service | Live Chat Expert| Sitemap

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